Listening on screen / paper

And that’s where we have a problem. How many times have you read an email / online posting / letter and thought “I don’t like the tone of that” or similar?

 I thought vocal tone had to be heard … What happens to your message when you rely on the written word instead of a phone-call or a meeting?

Try this exercise. Read the following statement out loud, with the emphasis on a different word each time and then decide what it really means.

I didn’t say he’d stolen the cash.


Listening is a key part of communication skills which can be developed with practice and training. Contact Sue for ideas on developing communication skills.


For more on the exercise, click here


Find Sue on LinkedIn and at http://www.suecohen.co.uk/
Contact sue@suecohen.co.uk